Improving product and service quality, ensuring customer satisfaction, and supporting sustainable development through the application of quality management principles in organizations.

Training Content:

• Quality management principles and ISO 9001 requirements;

• Promoting process approach and risk-based thinking;

• Planning and monitoring quality objectives;

• Internal audits and continuous improvement methods.

Training Benefits:

• Deep understanding of quality management principles;
• Comprehension of internal process optimization;
• Identifying strategies to enhance customer satisfaction;
• Gaining skills for effective implementation and improvement of management systems.