Learning the requirements of the ISO 21001 standard to improve the quality of educational services in educational institutions and ensure the satisfaction of students and other stakeholders.

Training Content:

• Educational management principles and ISO 21001 requirements;

• Identifying the needs and expectations of stakeholders;

• Managing the quality of educational services;

• Planning, implementation, and monitoring of teaching processes;

• Strategies for improving educational services.

Training Benefits:

• Development of management systems in educational institutions;
• Familiarization with methods to improve the quality of educational services;
• Ensuring customer (learner) satisfaction in the education sector;
• Improvement of management and organizational structures of educational institutions.